Write to the burgernationbrighton.co.uk editorial team
Questions about the content on this site? The Rivo Casino review portal's editorial team is here to help. We cover everything published on burgernationbrighton.co.uk – from bonus breakdowns to responsible gambling resources – and we welcome your feedback, corrections or suggestions.
Reach us at [email protected]. We typically respond within 48 hours during UK business days. If your question is about an active player account, deposits, withdrawals or technical issues on the casino platform itself, please read the section below – we're an independent information portal and don't have access to operator systems.
Questions about your Rivo account
We don't operate Rivo Casino and have no access to player accounts, transaction records or gaming systems. That means we can't help with registration problems, pending withdrawals, bonus queries, verification requests, balance issues or technical glitches on the platform.
For those matters, contact the operator's own support team directly. Rivo Casino offers 24/7 live chat and email support channels. You'll find the live chat widget on the casino platform itself, and email support at the address listed in your account dashboard or the operator's help section. The support team there can pull up your account details, track transactions and resolve technical issues in real time.
Why this distinction matters
burgernationbrighton.co.uk is an independent review and information portal. We publish guides, breakdowns and resources to help UK players make informed decisions – but we're a separate entity from the casino operator. Think of us as a library about Rivo Casino, not the casino itself. That separation keeps our reviews honest and our coverage impartial, but it also means we simply can't access operator systems or intervene in account matters.
Need help with gambling?
If gambling ever stops feeling like entertainment, free and confidential support is available right now. GamCare runs the National Gambling Helpline on 0808 8020 133 (24/7, free from UK mobiles and landlines), and you can reach trained advisers through live chat at gamcare.org.uk. BeGambleAware offers resources, self-assessment tools and treatment referrals at begambleaware.org. For free national self-exclusion across all UK-licensed sites, visit gamstop.co.uk.
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This content is provided for information and marketing purposes. We are not a gambling operator, bookmaker or organiser of betting or gaming activity. This site is restricted to visitors aged 18 and over (18+). Free, confidential support with gambling is available at BeGambleAware.org.